Help Center

Number formats

Receipt numbers are built from a template you control, made up of a prefix, a postfix, and a zero-padded sequence number. You set:

• A custom prefix and/or postfix (for example, an org code or a fund abbreviation).
• The sequence padding width (1–10 digits), so counters read as 000042 instead of 42.
• The starting number the sequence begins from.
• The increment between consecutive numbers (normally 1).

You can preview exactly what the next number will look like before it's ever used, from Organization Settings.

Reset cadence (yearly/monthly/daily)

The sequence counter can reset on a schedule:

• Yearly — the counter starts over at the beginning of each calendar year (the default).
• Monthly — resets every month.
• Daily — resets every day.
• Never — the counter runs continuously with no reset.

Each reset period keeps its own independent count, so a yearly reset means 2026's receipts and 2027's receipts both start from your configured starting number without colliding.

If you need to reset the counter outside its normal schedule — for example, to correct a numbering mistake — only organization owners can do this, and it requires explicit confirmation before it takes effect. Treat it carefully: it changes what the next generated number will be for every user in the organization.

Using imported numbers

If your organization already has receipt numbers from a previous system, you can preserve them instead of renumbering. When imported numbers are allowed, a valid, unique, non-empty number carried in your import data is used as-is instead of generating a new one. The service also recognizes common imported-number patterns (like YYYY-NNNNNN) and advances your live sequence counter past the imported values automatically, so newly generated numbers won't collide with the imported ones.

Guarantees

Every generated number is sequential within its reset period and collision-safe: before a number is handed out, it's checked against existing receipts for your organization, and generation retries automatically if a collision is somehow found. The retry is a safety net — normal generation locks the sequence counter atomically per organization and period, so two receipts generated at the same moment never end up with the same number.

Corrections made through Cancel & Replace go through the same numbering service, so a replacement receipt gets a fresh, properly sequenced number rather than reusing or guessing at one.