Help Center

Find answers to common questions about Tax Receipt Generator

Overview

Tax Receipt Generator uses a Free + Add-ons pricing model. The Free plan covers basic needs; add-ons let you scale as your organization grows. All add-ons expire 1 year from purchase.

Receipt Packs

Purchase additional receipt credits beyond the 100 included with the Free plan.

PackPriceBilling Options
100 credits$10One-time or yearly auto-renew
500 credits$45One-time or yearly auto-renew
1,000 credits$80One-time or yearly auto-renew
5,000 credits$300One-time or yearly auto-renew
  • One-time: Purchase once, use credits within 1 year. Unused credits are lost at expiration.
  • Yearly auto-renew: Automatically purchases a new pack each year so you always have credits available.

See Credits for details on how credits work.

Unlimited PDF Storage

$20 CAD / $16 USD per year (recurring)

By default, Free-tier PDF files expire after 30 days. This add-on removes the time limit — your PDFs are kept on the server as long as the add-on is active.

  • Database records are always kept regardless of this add-on.
  • If the add-on ends, PDFs expire 30 days after they were generated. PDFs already older than 30 days expire at the next nightly cleanup, so download any you need before the add-on ends.

Team Members

$20 CAD / $16 USD per year per additional member (recurring)

The free plan includes the account owner only; each additional team member is a paid add-on seat, and approvals require at least one seat. Purchase this add-on to invite more colleagues.

Each additional member slot lasts 1 year. See Team Members for roles and permissions.

Extra Organizations

$20 CAD / $16 USD per year per additional organization (recurring)

The Free plan includes 1 organization. If you manage receipts for multiple charities, purchase additional organization slots.

See Organizations for details on multi-org management.

QuickBooks Integration

$50/year (recurring)

Connecting to QuickBooks Online as a data source requires this add-on. Without it, the QuickBooks connection card on the Data Source Connections page shows a locked state with a link to purchase; once purchased, the connection and import flow unlock immediately. See QuickBooks Integration for how to connect and import.

Purchasing an Add-on

  1. Go to the Billing page from the main navigation.
  2. Browse available add-ons.
  3. Click Purchase next to the add-on you want.
  4. Complete payment via Stripe (credit card).
  5. The add-on is activated immediately.

Expiration and Renewal

All add-ons expire 1 year from purchase. You will receive email warnings at 30 days, 7 days, and 1 day before expiration. A dashboard banner also appears with renewal links.

Recurring add-ons (storage, teams, orgs) renew automatically via Stripe. One-time receipt packs require manual repurchase.

Refunds

Unused receipt credits are not refundable. For any other add-on purchased in error, contact support@taxreceipt.app within 30 days of purchase and we will review your request.

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