How Credits Work
Credits are the currency for generating receipts. One credit = one receipt PDF. Credits are consumed at the Generate PDFs step -- not when you import data or send emails.
This means you can import and preview data as many times as you like without using credits. You only pay when you click Generate.
Cancelled receipts never count against your usage or credit balance either. If you need to fix an already-issued receipt through Correct & Replace, the replacement doesn't cost an extra credit, and the cancelled original is excluded from your yearly total.
Free Tier
Every account starts with the Free plan, which includes:
- 100 receipt credits per year -- resets on your signup anniversary.
- No credit card required.
This is enough for small organizations or testing the platform.
Credit Packs
Need more receipts? Purchase credit packs as add-ons:
| Pack | Price | Per Receipt | |------|-------|-------------| | 100 credits | $10 | $0.10 | | 500 credits | $45 | $0.09 | | 1,000 credits | $80 | $0.08 | | 5,000 credits | $300 | $0.06 |
At checkout you choose either:
- One-time purchase -- buy once, use within 1 year.
- Yearly auto-renew -- automatically renews each year so you never run out.
1-Year Expiration
All purchased credits expire 1 year from the date of purchase. Unused credits after expiration are lost.
You will receive warning emails before expiration:
- 30 days before -- first notice
- 7 days before -- urgent reminder
- 1 day before -- final notice
A dashboard banner also shows the countdown as expiration approaches.
PDF Regeneration
If a receipt PDF has been deleted (after the 30-day retention window on the Free plan), you can regenerate it for 1 credit. The database record is always preserved, so the system has all the data needed to recreate the PDF.
See Downloading Receipts for details on PDF retention.
Checking Your Balance
View your current credit balance on the Billing page. The dashboard also shows remaining credits at the top of the screen.
Credit History
Every credit change is recorded in a per-organization ledger on the Credit History page: allocations, consumption, refunds, and manual adjustments each appear as their own entry, with a date and time, who performed it, the reason, a running balance, and a reference back to the receipt or purchase that triggered it. Use it to reconcile your balance or answer questions about where credits went.
Related
- Add-ons -- all available add-on products
- Invoices -- view billing history and download invoices
- Generate Your First Receipt -- the full workflow